Privacy Policy
Last updated: 11 May 2025
1. Introduction
Compleat Media Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020 and, where applicable, the General Data Protection Regulation (GDPR) for individuals located in the European Union or United Kingdom.
This policy applies to all websites and digital services owned and operated by Compleat Media Ltd, including kirstenwinter.com and associated sales or funnel domains.
2. Information We Collect
We may collect personal information from you when you contact us, purchase a product or service, register for an offer or resource, subscribe to our email list, or otherwise interact with our website or digital content. This may include your name, email address, phone number, business name, billing address, and any device or browser information shared during your visit.
3. How We Use Your Information
We use your information to deliver digital products and services, process payments, send invoices or receipts, respond to support enquiries, share marketing updates (if you’ve opted in), and improve the performance of our website. You may unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
4. Cookies and Website Tracking
We use cookies and similar tracking technologies to enhance your experience and better understand how visitors use our site. Cookies may capture details such as your IP address, device type, browser version, referral source, and the pages you visit. You may disable cookies in your browser settings.
Please note that some website functions may be limited if cookies are turned off. We may also use third-party services such as Google Analytics and Facebook Pixel to analyse site activity and deliver targeted advertising. These services collect data according to their own privacy policies.
5. Payment Information
All payments are processed securely via trusted third-party platforms, including Stripe and PayPal. We may also use a third-party direct debit provider, such as GoCardless, to manage recurring payments or subscriptions.
These providers encrypt and handle your data securely. Compleat Media Ltd does not store your full credit card information. For direct credit or bank transfer payments, we retain transaction records solely for reconciliation, bookkeeping, and tax compliance.
6. Lawful Basis for EU/UK Users (GDPR)
If you are located in the European Union or United Kingdom, we may process your personal data under one or more of the following lawful bases: with your consent, to fulfil a contract with you, to comply with legal obligations, or to pursue our legitimate business interests. You have the right to withdraw your consent at any time.
7. Your Rights
Under the New Zealand Privacy Act 2020 and the GDPR (if applicable), you have the right to access the personal information we hold about you, request correction or deletion of your data, object to or restrict certain types of data processing, request a copy of your data in portable format, and lodge a complaint with a privacy regulator. To exercise any of these rights, please email us at [email protected].
8. Storage and Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. Your data is stored in secure platforms and accessible only to authorised personnel. Despite our efforts, no method of online transmission is completely secure, and you share data at your own risk.
9. Sharing Your Information
We do not sell your personal data. We may share your information with carefully selected third-party providers who assist us in delivering our services, such as email marketing platforms, analytics software, and customer relationship tools.
These providers are contractually obligated to keep your information secure and confidential. We may also disclose your personal information if required by law, regulation, or legal process, or to protect our rights and property.
10. International Transfers
Some of our services and tools may store or process your data outside of New Zealand, such as in the United States or Europe. By using our services, you consent to the transfer of your information to jurisdictions that may not have equivalent data protection laws.
11. Access and Correction
You may request access to or correction of your personal information at any time. If the information we hold about you is inaccurate or outdated, please let us know and we will make appropriate corrections within a reasonable timeframe.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our operations, legal obligations, or best practices. Any updates will be published on our website, and your continued use of our services indicates acceptance of the revised terms.
23. Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Compleat Media Ltd
📧 [email protected] (Use Subject Line: Query on Privacy Policy)
📍 Tauranga, New Zealand
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